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About Us

We’re one of the most experienced tour operators in Poland. Having been in the business for nearly 30 years we gained in-depth expertise in organising domestic and multi-country group tours. Among other things, we arrange holiday stays and cultural trips as well as take care of accommodation, transportation and entertainment.

Our company was established in 1990 in Krakow. At the beginning we acted as an incoming tour operator and hotel management company for two of Krakow’s hotels, both located in the very heart of Krakow: Wyspianski Hotel*** and Amadeus Hotel****. Since then we have been successfully operating in the tourist market, offering a wide range of services to our foreign and Polish partners and guests.

As a member of national tourism organisations, such as the Polish Chamber of Tourism and Krakow Chamber of Tourism, we actively support tourism industry development in Poland.

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Board of directors

Paweł Bączek
CEO, Partner
Monika Bączek-Bochenek
Partner
Jan Bączek
Partner

Team managers

Emilia
Monika
Ewelina
Aneta
Anna

Situation in Poland (updated 28/09/2020)

Zones

Polish government is monitoring restrictions level in counties where number of new infections is considered as growing. There are 380 counties in Poland. 359 counties are in green zone with general safety and sanitary procedures, 19 counties in yellow zone with medium level of sanitary regime and 2 counties in red zone with high level of sanitary regime. Procedures in yellow and red zones refers to limitations for sport, cultural, family and religious events, obligatory masks at any time, limits in number of people in public transport, shopping malls, gyms, cinemas, theaters. Hospitals in yellow and red zones are operating under severely restricted procedures to help stop spreading pandemic. None of the counties undergo lock-down. The below information appeals to green zone – 94,5% of Polish counties. None of top tourist attractions is located in yellow or red zone.

Borders

From 13th June Poland is opening borders with EU and all countries belonging to Schengen area. Tourists crossing the borders of Poland that are internal EU borders, do not have to undergo a mandatory 10-day quarantine. The EU's external borders are still closed.

Flights

As of 29th July 2020, international flights from airports located on the territory of European Union except for Spain and France have been resumed. Flights from Montenegro, USA, Israel, Qatar, Argentina, Chile, Columbia, Boliwia, Bahamas, Peru, Paraguay, Iraq have been suspended. International rail traffic has been restored within the internal borders of the European Union. However, traveling by international trains to destinations outside the EU's external borders is still suspended.

Public transport

Trams and busses in the cities are operating normally. Public transit authorities are now allowed to increase the passenger limit in public transit vehicles. Domestic flights and train connections are available. Again masks are obligatory in all above transport means.

Private coaches

All seats can be taken on coach and there is a disinfection after each drive. Wearing masks during a trip is obligatory.

Hotels

The rooms are being carefully disinfected after each guest. To increase the safety the cleaning service is divided in two sections: persons who are cleaning the rooms and persons delivering fresh bedding, towels, etc. For the same safety reasons the bedding and towels are not changed daily, but after each guest departure. All staff is obliged to keep distance and wear masks. Buffet breakfast is allowed, however in many hotels guests can order food at their tables. The sanitary products are available and the masks can be purchased at most of the receptions for those who has forgotten their owns. Hotels apply for Covid-19 safety ceritificates and submit when internal procedures taking into account the guidelines of the Chief Sanitary Inspectore are ready to be checked. Swimming pools, gyms and fitness clubs located within hotel area are open under a specific sanitary regime.

Restaurants

A distance of 2m between tables has to be kept. It’s not obligatory to wear masks once you are seated at the table but please put it on when you are leaving your table (for example when using facilities or order at the bar).

Culture

Cultural institutions such as museums, cinemas, theaters, concert halls, galleries, and exhibition halls may operate under a specific sanitary regime. The masks are obligatory in all these places. The restrictions on the operations of shopping malls and shopping centres are lifted. The limit on the number of customers remaining at the same time in stores, marketplaces and post offices is lifted.

General information

It’s compulsory to cover your nose and mouth is in shops, museums, public transport and all closed areas. On the street it’s required to keep the distance of 2 m one from another or cover your face if keeping distance is not possible.

There are no participation limits for open-air events however 2m distance and masks are mandatory.

A certain sanitary regime (like disinfection) and a limitation of number of people in one place applies in all of the above.

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