Back

About Us

We’re one of the most experienced tour operators in Poland. Having been in the business for over 35 years, we gained in-depth expertise in organising domestic and multi-country group tours. Among other things, we arrange holiday stays and cultural trips as well as take care of accommodation, transportation and entertainment. Our mission is to serve people with quality, unforgettable experiences and unique emotions while visiting Poland.

JAN-POL was founded in 1990 in Krakow, time when Poland was undergoing one of the most spectacular social and economic changes in its history. From the very beginning, we have run Hotel Wyspiański located in the heart of Krakow and we have been operating as an incoming tour operator, showing to the world the beauty of our country. Nowadays, we are one of the most successful companies on the tourism market. Our vision is to be the first-choice travel partner providing services in Poland. For our customers we offer a wide range of services, wrapped in our core values: passion, quality and personal approach.

0

Years of experience

0

Languages we speak

0

Chances to meet us every year

No results found

try other programmes

`

Contact Us

Board of directors

Jan Bączek
Partner
Monika Bączek-Bochenek
Partner
Paweł Bączek
CEO & Partner

Management team

Emilia
Anna

Mission of JAN-POL Incoming Tour Operator

Our mission is to showcase Poland as a country where natural heritage meets cultural richness, guided by verified standards of responsible management. As a Travelife Partner, we strive to integrate environmental and social considerations into the custom itineraries we design. We craft journeys that create lasting memories and invite our clients to discover Poland – its history, diverse landscapes and welcoming people – while respecting the places and traditions that make it special.

Here is how we build responsibility into our custom group programmes:
• Choosing suppliers with care: Where information is available, we look at the sustainability practices and certifications of our accommodation and transport partners, giving preference to those who can demonstrate them.
• Supporting local communities: We aim to work with locally owned businesses, regional suppliers and licensed local guides, ensuring that tourism benefits the people and regions hosting our guests.
• Offering lower-impact options: Where feasible, we suggest low-emission travel options such as rail connections between major cities and design itineraries that optimize travel routes to avoid unnecessary transfers.

Every custom request is unique, so we explore sustainability opportunities case by case, always aiming to reduce the environmental footprint of the programmes we deliver.
“To offer people quality service, unforgettable experiences and unique feelings while visiting Poland” – this is our passion and promise.

To learn more about our management criteria, operational commitments and initiatives, please see our:

JAN-POL Incoming Sustainability Policy

JAN-POL Incoming Sustainable Development Report 2025

Travelife Partner Recognition
JAN-POL Incoming is proud to hold the Travelife Partner recognition, an award within the internationally recognised Travelife sustainability management programme for tour operators. This status confirms that our internal management systems and business practices comply with 60 sustainability criteria evaluated through an independent assessment.

To learn more about the Travelife programme, assessment standards, the difference between recognition levels, and independent verification, please visit the official Travelife consumer webpage: www.consumers.travelife.info

Travelive Partner

en_USEnglish